Refund policy
Fragrance Oil Return Policy
1. All Sales Are Final
Due to the nature of our products and for hygiene and safety reasons, OJ Wholesale Inc. does not accept returns or exchanges on fragrance oils. This ensures that the product you receive is untampered and safe for skin use.
Due to the nature of our products and for hygiene and safety reasons, OJ Wholesale Inc. does not accept returns or exchanges on fragrance oils. This ensures that the product you receive is untampered and safe for skin use.
2. Damaged or Incorrect Items
If your order arrives damaged, leaking, or if you received the wrong scent, please contact us within 3 days of delivery. To process a replacement or refund, you must provide:
If your order arrives damaged, leaking, or if you received the wrong scent, please contact us within 3 days of delivery. To process a replacement or refund, you must provide:
- Your order number
- Photos of the damaged packaging or incorrect item
3. "I Don't Like the Scent"
Scent is subjective. We do not offer refunds or exchanges based on personal scent preference. We recommend purchasing our Sample Pack first to ensure you love the fragrance before committing to a larger bottle.
Scent is subjective. We do not offer refunds or exchanges based on personal scent preference. We recommend purchasing our Sample Pack first to ensure you love the fragrance before committing to a larger bottle.